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Info about RR743270485HU


Sender: atanastrpceski@gmail.com
Recipient E-mail: share.668b7762a4841@proxiedmail.com
Recipient E-mail: share.668b7762a4841@proxiedmail.com


---------- Forwarded message ---------
From: info@ecsc <info@ecsc-logistics.com>
Date: Fri, Jul 5, 2024 at 2:42 PM
Subject: RE: Info about RR743270485HU
To: Atanas Trpceski <atanastrpceski@gmail.com>


Dear Atanas!

 

In this case please be so kind and contact your purchase platform to make a complaint and ask for a refund. Kindly note that as a logistics company, we can only provide delivery event information.

 

Thank you for your understanding!

Best regards,

ECSC Customer Service Department

 

From: Atanas Trpceski <atanastrpceski@gmail.com>
Sent: Friday, July 5, 2024 2:17 PM
To: info@ecsc <info@ecsc-logistics.com>
Subject: Re: Info about RR743270485HU

 

Hi,

 

This shipment (RR743270485HU) never reached North Macedonia. It got stuck in Hungary. I already asked in my postal office, if it is not here, it has never arrived, nor has any delivery attempt been made. 

 

The failed delivery attempt was made locally in Hungary, so I think my shipment was stolen ...

 

You can also confirm it online that it never arrived in North Macedonia, this is their website: https://www.posta.com.mk/Tracking/index.html

 

 

It is saying that no records were found!

 

Please check again, I am 100% sure it is not in North Macedonia

 

Regards,

Atanas

 

 

On Fri, Jul 5, 2024 at 11:13 AM info@ecsc <info@ecsc-logistics.com> wrote:

Dear Atanas!

Thank you for your inquiry.

Please send your inquiry by filling out the appropriate form on our website in the future. https://www.ecsc-logistics.com/en/customer-service/application-forms/

Based on our system data, your parcel could not be delivered. https://global.cainiao.com/

For more information, please contact the delivery post office at your address.

 

Please be aware that failed deliveries or items not received will be returned to the sender. If a shipment is returned, our company is unable to track the parcel, we cannot see the status of the return, therefore it is not possible to restart the delivery process. You will have to re-order the product.

In this case, you must notify the online store that your parcel has been returned and a refund will be made in accordance with the terms and conditions of the online store.

 

Thank you for your understanding!

Best Regards

ECSC Customer Service Department

 

From: Atanas Trpceski <atanastrpceski@gmail.com>
Sent: Thursday, July 4, 2024 3:50 PM
To: info@ecsc <info@ecsc-logistics.com>
Subject: Info about RR743270485HU

 

Hi,

 

I'm waiting for a package coming to North Macedonia with Tracking code RR743270485HU. The package is going via you.

 

For some reason it got stuck in Hungary and it never left for Macedonia

 

As you can see on the tracking details

 

 

There was an "Unsuccessful item delivery attempt" event. It looks like your system tried to deliver it somewhere in Hungary ... and you never re-routed it to North Macedonia

 

This package is planned for North Macedonia, and it was never really sent to my country.

 

Please advice,

Thank you,

Atanas

 

 

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Az e-mail tartalma bizalmas, és csak az üzenetben megadott címzettnek szól. Szigorúan tilos az üzenet bármely részét harmadik féllel megosztani a feladó írásbeli hozzájárulása nélkül. Ha nem Ön a címzett, akkor köteles tájékoztatni a feladót a tévedésről, és haladéktalanul törölni az e-mailt és annak mellékleteit.

Védje környezetét,
Ne nyomtassa ki levelét!

IMPORTANT
The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender.If you are not the intended recipient, you are required to inform the sender of this error and delete the email and any attachments without delay.

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